1. Transparent Pre-Order Confirmation
RatFi does not charge automated online payments on this website. Every service or package order is discussed personally on WhatsApp (+91 87978 49716) with demo examples and clear deliverables before any payment is made.
2. Cancellation Before Work Starts
If a client cancels an order on WhatsApp before website development, QR design, or domain registration work has begun, any advance payment made is eligible for a 100% refund.
3. Resolution Through Complimentary Edits
Once design and development have started and a draft has been shared, our priority is to make any required adjustments within the agreed scope so you are completely satisfied with your website and QR deliverables.
4. Non-Refundable Items
- Third-Party Domain & Email Registrations: Fees paid to domain registrars or email providers for a client's custom domain cannot be refunded once registered, though the client retains full right to use the domain.
- Completed & Delivered Services: Once the final website, rating page, or printable QR codes have been approved and handed over, one-time service fees are non-refundable.
5. Non-Delivery Refund Guarantee
If RatFi is unable to deliver the agreed service scope due to an internal issue on our part, we will provide a full refund to the original payment method within 5–7 business days.
6. How to Contact Us
To request a cancellation or discuss a payment query, message RatFi on WhatsApp at +91 87978 49716.